Frequently Asked Questions

Super Tech Hero is a boutique tech consultancy founded by Jennifer Brodsky in 2020. It helps nonprofits, associations, mission-driven organizations and small businesses get their tools, data, AI and people working together. Super Tech Hero works as a fractional CTO and hands-on partner: tech stack advising, websites, reporting, training and clever digital solutions, with less overwhelm.

Jennifer Brodsky founded Super Tech Hero in 2020. She is a former engineer and digital strategist for The Wall Street Journal and Oracle. She has a background in neuroscience and computer science. Through Super Tech Hero she has built dozens of data dashboards, led 50+ trainings, advised 4 business restructures and partnered with more than 200 people across organizations.

Super Tech Hero works with medium size businesses, marketing agencies, foundations, associations, non profits, and growing small businesses. Clients have included the American Technion Society, The Israel Institute, Maccabi USA, 70 Faces Media, The Covenant Foundation, various New Jersey libraries, Fire Island School, the California Registered Veterinary Tech Association, The Marketing Method Group, Nimble Works, Project 1490, Fair Taxes for Manitou Springs.

Super Tech Hero is based in Asbury Park, New Jersey, at the Jersey Shore. Jennifer Brodsky works with clients remotely across the United States and in person in New Jersey and the New York City area.

Super Tech Hero focuses on how technology fits your strategy and your people, not just whether it runs. Jennifer Brodsky combines engineering, marketing and data experience to choose the right tools, connect them, train your team to actually use them, and turn your data into decisions. Think strategic partner and translator, with the technical depth to build what's needed.

A fractional CTO gives a nonprofit senior technology leadership part-time, without the cost of a full-time hire. At Super Tech Hero, that means owning your tech roadmap, choosing and negotiating tools, coordinating vendors, managing onboarding and offboarding, and making sure your systems support your mission. You get one trusted person who knows your whole setup.

A tech stack audit is a review of every tool your organization pays for and how well they work together. Super Tech Hero maps your software, costs, logins and workflows, then identifies overlaps, gaps and quick wins. The result is a clear plan to cut unnecessary spend and make your tools, people and strategy grow in the same direction.

Yes. Super Tech Hero finds savings by consolidating overlapping tools, retiring unused licenses and negotiating contracts directly with vendors. Jennifer Brodsky also checks for nonprofit discounts and plan tiers that better match how your team actually works.

Yes. Super Tech Hero has built dozens of data dashboards that turn website, customer numbers, CRM and campaign data into clear decisions. Work often includes Google Analytics setup, CRM reporting and Airtable systems, with AI built in to spot clever trends, flag what changed and answer questions about your data in plain English. Jennifer Brodsky uses these same AI and data tools in her own business and keeps evolving how she uses them, so every client gets the best of what's working across her client work and her own.

Yes. Super Tech Hero builds, maintains and secures websites on WordPress, Squarespace and Wild Apricot, including member portals, job boards, event registration and sponsor pages for associations. We include plugin updates, backups, uptime and security monitoring, plus quick fixes like domains, redirects and DNS.

Yes. Super Tech Hero designs and builds HTML5 animated banner ads for agencies and brands, drawing on Jennifer Brodsky's advertising background at The Wall Street Journal and Oracle. A recent pharmaceutical campaign included 28 animated banners across multiple sizes and versions. Projects can be one-time or recurring.

Jennifer Brodsky has worked hands-on with hundreds of tools, so new platforms are rarely a barrier. Super Tech Hero works across Google Workspace, Microsoft 365, Airtable, WordPress, Squarespace, Wild Apricot, Mailchimp, Google Analytics, Google Tag Manager, Looker Studio, Excel, Google Sheets, Cloudflare and AI tools including ChatGPT, Claude and Microsoft Copilot.

Quick AI solutions are our forté - Super Tech Hero finds those shortcuts in your actual workday, sets up the right tool and shows your team how to use it, so the time savings start the same week.

Yes. Super Tech Hero sets up AI tools like ChatGPT, Claude and Microsoft Copilot, connects them to the tools you already use, and runs hands-on trainings built around your real work. Staff leave with shortcuts and prompts they can use the next day.

Yes. Super Tech Hero pairs AI with dashboards and spreadsheets to turn scattered data into clear answers, like customer trends, donor trends, website performance or where time and money are going. You get reporting your team can actually read and act on, without hiring a data analyst.

Jennifer Brodsky runs Super Tech Hero on AI systems she built for herself first. Her CRM logs client emails automatically, summarizes each one and suggests the next follow-up, and a daily digest flags who needs a touch. Her newsletter list keeps itself up to date. Clients get the latest of these tricks, already tested in a real business.

Super Tech Hero offers team workshops, one-on-one coaching and public workshops, all built around your actual job and tools. Topics include Gmail and Google Workspace, Microsoft 365, AI tools, workflows and productivity. Jennifer Brodsky has led 50+ trainings, including “One Tech Work Headache Made Lighter” and “Microsoft Teams at ATS”.

Yes. Super Tech Hero's 1:1 coaching gives you private sessions with Jennifer Brodsky for actionable tech shortcuts, custom to you: the tools you use every day, the things you wish you knew how to do, and how to use AI in your work. Sessions run remotely or in person at the Jersey Shore, and employers often cover the cost.

Often, yes. Many employers cover private coaching on work technology, AI, workflows and productivity through professional development funds, which can mean $0 out of pocket. Super Tech Hero provides the supporting documentation you need to request approval.

Yes. Super Tech Hero coaches CEOs, executive directors and leadership teams through the technology decisions in front of them: which tools to buy, how to lead an AI rollout, and how to spend less time in the inbox. Sessions are private, practical and built around your calendar.

Yes. Super Tech Hero presents tech workshops for libraries and community organizations. Members have praised the patient, welcoming approach. Workshops can cover everyday tech questions and practical AI.

Start by booking a free consultation with Jennifer Brodsky at supertechhero.com. You'll talk through your goals and challenges, then receive custom pricing and a recommended first project. Some engagements begin with the Digital Efficiency Jumpstart.

The Digital Efficiency Jumpstart is Super Tech Hero's starting engagement for some new clients. It reviews your tech stack, workflows and data and leaves you with options for what to fix, keep and build next.

Super Tech Hero pricing is customized to scope, with flexible options: one-off strategy sessions, defined projects, and monthly or annual retainers. Many coaching sessions qualify for employer professional development funds. A free consultation is the fastest way to get a quote.

Yes. Super Tech Hero takes on one-time projects and short strategy sessions for quick needs, as well as ongoing work. Many clients start with a single project and move to a retainer to get the most of an ongoing partnership.

A Super Tech Hero retainer gives you a dedicated fractional CTO. Typical work includes tech support, tool and vendor management, website maintenance, reporting, trainings and new projects as priorities shift. Some clients have worked with Super Tech Hero for more than four years.

Clients see less tech friction, lower software costs, clearer data and teams who actually use their tools.